Support
Manual support for real wedding-week questions.
During the pilot, account access, checkout, refund, retention, deletion, and upload issues are handled by email.
Email supportFor owners
Email support@onedaymanyeyes.com from the owner account email. Include the wedding name, event date, and a short description of what happened.
For guests
Guests should ask the couple or host for the private wedding code. For privacy, support does not provide guest codes directly to guests.
Upload trouble
Try again from a stronger network, use a smaller photo if possible, or ask the host to contact support with the wedding name and event date.
Built for the week of the wedding
Start the album before the first guest arrives.
Create the wedding, choose the private code, and have one simple link ready for friends and family.